Reviews

Customers ❤️ Us!

  
 
 
 
  
 
Excellent5.0168 reviews
 
5.0
 
Excellent168 reviews
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lisa Dennis 
 
8 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Our experience with Made in the Shade was excellent from start to finish. From the initial website inquiry that brought a timely and thoughtful in-home consultation with Nicole to the installation by Josh and Reese, we were impressed with the communication and professional behavior throughout. We had disliked the brightly colored roller shade covering a very large kitchen window since buying our home several years ago - we now wish we had reached out sooner! Highly recommend and will definitely use them again for custom window treatments.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Cruz O 
 
25 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Excellent Service.
I do recommend this business.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Adrienne Feasel 
 
29 days ago
 
 
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Reliable, professional, friendly
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Clark Colville 
 
39 days ago
 
 
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I have had a great experience with the team at Made in the Shade Austin. We have great Levelor blinds that were installed a couple years back and the performance has been flawless.  We have blockout shades for bedrooms upstairs that have been wonderful.  We had a service request recently and they were prompt and took care of our shades.  We live in Horseshoe Bay and they traveled out 2x to get our shades serviced. They have taken care of the home and made working with them as easy as possible.  I highly recommend Kelli and Matt.  Great people to do business with!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Laura Moran 
 
54 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
The folks at Made in the Shade Austin are the best!  Courteous, professional and on  time.  We have used them at home and at our business and I would look no further.  Pick up the phone and call them now!!!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Marie Peluso 
 
76 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Made in the Shade Austin is exceptional.  Professional and friendly.  From the estimate to installation everything went smoothly.  We love our motorized shades! Amazing!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Clive Lamb 
 
81 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Professional, polite, clean and reasonably priced. They go the extra mile!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Gil Gravley 
 
101 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
The best prompt and courteous service.  We would highly recommend John and Made in the Shade.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Liana Dawson 
 
102 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
So happy with their fast, friendly service with fair pricing. I spent over a month trying to get a different company to come out and fix and exterior shade they had installed and the delays kept happening.  The pricing was steep as well. I called these guys and they came out the next day.

They have installed interior shades for me a couple of years ago and they are operating fine with no problems. Very happy with that encounters also.

They are my go to from now on.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Adam Flores 
 
107 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
+0
From start to finish this is the company you want to install drapery and shades in your home! We are blown away by the customer service, quality and the transformation of our home.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Bethany Kristiansen 
 
110 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
The experience was of ordering a shade and having it installed was so easy! Great communication along the way, and both Matt and Josh were super helpful and friendly.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Toni Steward 
 
121 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Matt, Kelly, John, Reese and Hannah - professional, proficient and friendly. Their work is top notch!
We love our new shade.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kim Haugen 
 
171 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Great customer service and excellent installation.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Rebecca Tait 
 
178 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
+1
I highly recommend.  The measurements, color selection and install were so easy and efficient!   We are very happy.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kerry Thorpe 
 
206 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
+1
We had a fantastic experience overall with Made in the Shade and absolutely love our new shade.

Matt came out to our home, walked us through all of our options, and answered every question we had. We never felt pressured at any point, which we really appreciated. The process was very clear from the start, and we received a detailed installation report ahead of time so there were no surprises.

Delivery was actually faster than estimated, and installation took about 4 hours with a 4-person crew.

The only reason I’m taking off one star is due to something I witnessed during installation. The person I assume was the foreman spoke to one of the younger women on the crew in a way that felt rude and condescending. It was noticeable enough that it took me aback, and honestly, it didn’t sit right.

Aside from that, everything else was great and we’re very happy with the final result. I would just encourage a stronger emphasis on professionalism and respect within the installation team.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 John O 
 
222 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
We have used Made In The Shade in four different houses and they provide excellent custom products and outstanding customer service. We highly recommend this company for all your shade and drapery needs.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Martin Mckeown 
 
249 days ago
 
 
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Great service from measurements to installation.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Adele Moran 
 
268 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Excellent resource!  Love  the gorgeous custom automated Roman shades they just installed.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Rick Mourglia 
 
297 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
A five star experience in all respects! The initial consultation with Matt was scheduled within 24 hours after I inquired.  Once the shades I selected were received, installation occurred shortly thereafter. Installation was very professional. It’s now been over two years since the shades were installed and they have worked perfectly ever since. They remain charged for at more than six months. I have opened and closed them almost every day since installation and only charged them three times. A very high-quality product. I would recommend Made In The Shade to anyone who needs shades, blinds, curtains, or other window coverings.  I was so impressed with Made In The Shade in Lago Vista, I have shades being installed in a house in Galveston by the Made In The Shade that services that area.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Eva Andries 
 
323 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Over the last decade, Made in the Shade has provided me top quality window shades/blinds for every room in my home.  I couldn't be more pleased with the quality of both the materials and the installation, as well as the personal attention this family business provides.  I absolutely would not go anywhere else -- my windows are a joy to me every day!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lea Ann Conway 
 
323 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Have used Made in the Shade for blinds and curtain for 3 different houses and condos now! Couldn’t say enough about what a GREAT company they are. Excellent knowledgeable staff, very easy to work with and top notch customer service. Have referred them to most of my neighborhood and everyone has had a great experience. Exceptional family owned business. They service wha they sell a can always reach them same day.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ken Greer 
 
332 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Great service. Couldn’t be more pleased.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kim Bump 
 
362 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Exceptional service and products.  They were very helpful with ideas to achieve the look that I was going for with our shade and valances. Everything went seamlessly from start to finish, as well as installation earlier than expected.  Highly recommend!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Rowena Arellano 
 
379 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
John and his associates did great installing the screens - professional, competent, and personable.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Dave Daigle 
 
382 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
An absolute pleasure to work with this team.  100% happy with the customer service AND the comfort of knowing this is NOT the company that survives on taking advantage of customers.  This is the MOST RESPONSIVE company I have ever worked with.  They truly work to please customers despite their bottom line.  Made in the Shade Austin is professionally owned and beautifully managed company.  I have hired them 3 times, and they have never let me down.
Front office responsiveness- 5 stars
Technical install team- 5 stars
Stand by the product- 5 stars

I’m glad I found this team and didn’t gamble with poor Amazon quality products.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Matt Matlock 
 
436 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
The blinds look Great, excellent job.
Very professional and easy to deal with. 👍👍
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kimberly Tilghman 
 
438 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Process was very convenient and smooth, from home consultation to install. Every person we communicated with or met was very nice, which is a big plus for us. Would definitely use them again.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Dixie West 
 
439 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Wide range of prices and materials.  Prices are comparable and everyone I dealt with was knowledgeable and helpful.  I couldn’t be more pleased with the quality and appearance of my purchase.  I definitely recommend Made in the Shade!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Tom Mulanax 
 
459 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Great job servicing my outdoor shades that were squeaking during operation.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sally Drummond 
 
481 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Very professional and friendly staff from sales to installation. Great quality motorized shades throughout the house and patio. Gorgeous colors & textures. We can use remotes or apps. The app is awesome and be programmed and customized to fit our preferences and schedules. Made in the Shade is a first rate company. We highly recommend.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Neil Butchart 
 
504 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
A positive experience from start to finish
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Dawn McDaniel 
 
511 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
+1
Very professional presentation from Matt w Made in the Shade. He made the selection process super easy when there are so many choices. For the products I ordered, I found the pricing to be very competitive compared to 2 other places I received quotes from. Kelli was very helpful during the ordering process. Josh is the super installer - very professional, prompt, fast installation and courteous. I am very pleased with my selections. Thank you Made in the Shade!!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Deb Hardway 
 
522 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Start to finish perfection!!!!!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Abbey Johnson 
 
526 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
100% would recommend. We had them install a shade for us in a commercial building, with high-up ceilings and metal studs, and they were both prepared and efficient. Thanks so much!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Brian N 
 
549 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Great experience all around.  From the initial meeting to the install, the team was quick, knowledgeable, and friendly.  Would highly recommend.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Paige Siegel 
 
568 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Fantastic service from start to finish. I highly recommend.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kathy Papadakis 
 
591 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Hello !!! Our Made in the Shade blinds were installed today, by Josh & Sam.
Two of the nicest Texas Gentlemen  !
They were ... Professional, Conscientious,  Engaging,  Respectful, Polite  ... well... & Handsome too !!
& Very Helpful " Educating" us two
Ol' Folks . We LOVE ALL THE BLINDS,
for each of our different rooms, the EZZZY BREEEZZZY  mechanisms  ...
Well, let us just say, we are so very  pleased.  Thank You Matt !!  You were ALL of the ABOVE when you came for our consultation, & we so appreciate the advice & guidance 🙏  you provided!!
THANK YOU ✨️
Steve & Kathy Papadakis ♥️
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Walter Camenisch 
 
597 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
We love it! So easy to operate. Good job!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jane Cunningham 
 
598 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
The installers John and Sam were excellent, helpful, and meticulous in their work this morning. Our new Sun Room window shades are perfectly beautiful and the whole process was easy and enjoyable. We highly recommend Made in the Shade in Austin and surrounding cities.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lou Ann Mosack 
 
604 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Made in the Shade Austin was so easy to work with and very professional. The process was easy and delivery was fast. My installer, Josh, is a perfectionist and cared about every detail. I will definitely use MITSA for all of my window treatments and highly recommend them.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Joe O 
 
631 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
+0
Bought blackout motorized blinds for the bedroom. Installation was professional and quick. Love the way they look.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lisa Wolf 
 
635 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
+1
We absolutely love our shutters!! We highly recommend Made in the Shade. The whole process went smoothly from beginning to installation.  We are looking forward to working with them again when we replace the shades on the rest of the windows in our home…. Lisa and Randy Wolf
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Tom Kuzmich 
 
676 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
The technician was very professional, knew what he was doing and got the job done very quickly. I highly recommend Made In The Shade.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Beth Vaughn 
 
685 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Loved the options, installment, and final product
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Angela Brackhahn 
 
726 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Our shutters are beautful!  Matt, Jon & Sam did a great job.  5 stars!!!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Eric Gurule 
 
748 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Good easy transaction with lots of options. Recommended 👍🏻
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lisa McDonald 
 
750 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I love my shades! They block the sun/heat while allowing me to see the outside view perfectly. Couldn’t be happier.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 YOURI JEONG 
 
754 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
+2
It was wonderful working with Victor and his crew. The job was done very professionally, and the customer service was excellent. The prices were very reasonable, and the products were of exceptional quality. Most importantly, my shutters and draperies look fantastic. I will definitely call Made in the Shade Austin for my future window covering needs.
Excellent service!
  
 
 
 
 
 
 
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